Frequently Asked Questions
Welcome to Cloth Cuties' frequently asked questions page for our diaper service in Houston, TX! We understand that being a parent is a full-time job, and sometimes it can be difficult to keep up with the never-ending supply of diapers needed for your growing baby.
That's why we Simplify Cloth Diapering with our convenient and hassle-free diaper delivery service. We are here to make your life easier by delivering fresh diapers right to your doorstep on a regular basis. Our service offers a variety of sizes and accessories to meet your specific needs, we are committed to providing exceptional customer service to ensure your experience with us is as seamless as possible.
In this FAQ page, we have compiled a list of the most commonly asked questions to help you better understand our service and how it works. If you have any additional questions or concerns, please do not hesitate to contact us.
Q: What is a diaper delivery service?
A: Cloth Cuties diaper delivery service is a convenient and hassle-free way for busy parents in Houston, TX to cloth diaper their baby. We deliver fresh, sanitized cloth diapers right to your doorstep on a weekly basis. We offer a variety sizes and accessories to meet your needs.
Q: How does your diaper delivery service work?
A: It's simple! You select the diaper size and book service on our website. We then prepare and deliver the diapers directly to your doorstep every Saturday morning.
Q: How often can I receive diaper deliveries?
A: You will receive diaper deliveries on a weekly basis, every Saturday morning.
Q: Will I need anything other than diapers for cloth service?
A: Yes! You will need several items to cloth diaper effectively. Click here to see the bundle we created to simplify your cloth diapering experience.
Q: What style of diapers do you offer?
A: Our service generally provides fitted diapers to clients. However, we can also provided all-in-one diapers per request.
Q: Can you wash my personal stash?
A: We do not offer wash-my-stash services at this time.
Q: Is there a commitment period?
A: Yes. New clients must commit to six months of service at the time of enrollment.
Q: What if I need to pause or cancel my diaper deliveries?
A: No problem! You can pause service if need for vacation or emergencies. You cancel service anytime after the initial six month commitment. If you need to cancel within that period, we will charge your card for the remainder of the contract and place a hold on your card until service equipment is returned. Should you need to cancel your diaper deliveries, please contact our customer service team.
Q: How much does your diaper delivery service cost?
A: Our pricing varies based on the age and weight of your baby at the time of service enrollment. Please visit our website or contact our customer service team for pricing information.
Q: Does my baby need to be a newborn to enroll in Cloth Cuties' diaper service?
A: No! We enroll babies of all ages and stages! Please choose the diaper size that best fits your baby.
Q: What areas in Houston, TX do you deliver to?
A: We deliver to most areas within the Houston, TX metro area. A travel fee may apply for areas outside of a 25 mile radius. Please contact our customer service team to confirm that we deliver to your specific location.
Q: Do I need to be home to receive my diaper delivery?
A: No, you do not need to be home to receive your diaper delivery. We will leave your delivery at your doorstep, or in a designated area that you specify.
Q: Is there a waitlist?
A: Yes! We pride ourselves on onboarding clients effectively and with as much care as new motherhood deserves. We limit enrollment to 5 new families each quarter. Contact us today to see if space is available for your family in future quarters.
Q: How can I contact your customer service team? A: You can contact our customer service team on our website, by phone at 713-510-3155, or via email at info@clothcuties.com.